TERMS & CONDITIONS
WARRANTY
Our Warranty
We stand behind the quality of our work.
Most repairs performed by Jacsan Automotive include a 12-Month / 12,000-Mile Limited Warranty, whichever comes first.
This warranty covers defects in workmanship and qualifying replacement parts.
The warranty does not cover:
* Abuse or misuse
* Racing or competition use
* Accidents
* Improper maintenance
* Manufacturer defects outside our control
* Normal wear and tear
Please retain your repair invoice for warranty service.
TERMS & CONDITIONS - THE BASICS
By scheduling service with Jacsan Automotive, customers authorize inspection and repair of their vehicle.
Payment is due upon completion of services unless prior arrangements have been made.
Jacsan Automotive is not responsible for personal items left inside vehicles.
All estimates are based on visible inspection and may change if additional repairs are required. Customers will be contacted for approval before any additional work is performed.
Can I bring my own parts?
Yes. Customer-supplied parts may be installed upon request; however, labor performed using customer-supplied parts is not covered under our warranty unless otherwise agreed in writing.
How long will repairs take?
Repair times vary depending on the service and parts availability. We’ll keep you updated throughout the repair process.
Cancelation Policy
Appointments may be canceled or rescheduled with at least 24 hours’ notice.
Failure to provide notice may result in a cancellation fee for reserved diagnostic appointments.